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The Smart Nonprofit: Staying Human-Centered in An Automated World 1st Edition
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A pragmatic framework for nonprofit digital transformation that embraces the human-centered nature of your organization
The Smart Nonprofit turns the page on an era of frantic busyness and scarcity mindsets to one in which nonprofit organizations have the time to think and plan ― and even dream. The Smart Nonprofit offers a roadmap for the once-in-a-generation opportunity to remake work and accelerate positive social change. It comes from understanding how to use smart tech strategically, ethically and well.
Smart tech does rote tasks like filling out expense reports and identifying prospective donors. However, it is also beginning to do very human things like screening applicants for jobs and social services, while paying forward historic biases. Beth Kanter and Allison Fine elegantly outline the ways smart nonprofits must stay human-centered and root out embedded bias in order to success at the compassionate and creative work that only humans can and should do.
- ISBN-101119818125
- ISBN-13978-1119818120
- Edition1st
- PublisherWiley
- Publication dateMarch 9, 2022
- LanguageEnglish
- Dimensions6.2 x 1 x 9 inches
- Print length240 pages
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Editorial Reviews
From the Inside Flap
The Smart Nonprofit is a jargon-free roadmap for nonprofit staff, boards, volunteers and funders. It describes the ways that smart tech will automate many of the time-consuming administrative tasks that make work feel overwhelming and endless, and that lead to burnout and a lack of forward progress. Smart nonprofits are organizations of any size that use artificial intelligence and other “smart” technologies to create a “dividend of time,” a gift of new time that can be spent with clients and donors, preventing crises, or even thinking, learning and dreaming!
Smart tech does rote tasks like filling out expense reports and identifying prospective donors. However, smart tech is also beginning to do very human jobs like screening applicants for jobs and social services, while paying forward historic biases. Beth Kanter and Allison Fine elegantly outline the ways smart nonprofits stay human-centered, anti-biased and continue to do the compassionate and creative work that only humans can and should do.
This book introduces the basic concepts and history of smart technology in nontechnical language. The authors lay out a set of principles for the ethical use of AI, provide a slew of practical advice and case studies for introducing smart tech into nonprofit organizations, and present a stirring manifesto that will inspire us all to work toward a better, smarter, and more human-centered future.
From the Back Cover
PRAISE FOR THE SMART NONPROFIT
“I can’t imagine a more relevant and timely book, overflowing with practical advice. The Smart Nonprofit gives readers everything they need to know to leverage AI and other automated technology to its fullest (and safest) potential to enable nonprofit leaders to do what they do best: impact the world.”
―MEG GARLINGHOUSE, VP of Social Impact, LinkedIn
“The Smart Nonprofit explores whether we are going to use smart tech―or whether it is going to use us. Smart tech cannot help us understand the nuance of race, class, gender, disability, and the intersections of those identities, but smart nonprofits can. Read this book to learn how smart tech can address systemic racism and classifications and ultimately power, and how can we use it for healing, accountability, connection and community.”
―DESIREE ADAWAY, Racial Equity Practitioner and Principle of The Adaway Group
“The Smart Nonprofit is a splendid, timely book with important insights into our near future. Written in everyday, accessible language, this book enables people to listen more, relate more, build, plan, and dream together more―to be, in fact, more human.”
―HALI LEE, Co-founder of Donors of Color
“Racing to adopt new automation in nonprofits can be dangerous. As Kanter and Fine discuss, the answer isn’t that these new tools can’t be used, but that they need to come with active anti-bias work inside organizations.”
―AMY SAMPLE WARD, CEO of NTEN and co-author of The Tech That Comes Next
“The Smart Nonprofit delivers actionable insights and approachable, real-world advice that can help anyone in the C-Suite of a nonprofit update their organizational strategy for the 21st century. This is a must-read for smart leaders who plan to ensure their organizations remain both human-centered and impactful within this fluid, innovative era of AI and automation.”
―CHERYL CONTEE, CEO of The Impact Seat Foundation and Founder of Do Big Things
“The Smart Nonprofit is essential reading. It takes on key trends and technologies that are changing all of our lives…for better and worse. This book will help you keep ahead.”
―HENRY TIMMS, President of Lincoln Center, Co-founder of #GivingTuesday and co-author of the bestselling New Power
About the Author
BETH KANTER is a thought leader in digital transformation and well-being in the nonprofit workplace. She is the co-author of the award-winning Happy Healthy Nonprofit: Impact without Burnout and co-author with Allison Fine of the bestselling The Networked Nonprofit.
ALLISON FINE is among the nation’s preeminent writers and strategists on the use of technology for social good. She is the author of the award-winning Momentum: Igniting Social Change in the Connected Age and of Matterness: Fearless Leadership for a Social World.
Product details
- Publisher : Wiley; 1st edition (March 9, 2022)
- Language : English
- Hardcover : 240 pages
- ISBN-10 : 1119818125
- ISBN-13 : 978-1119818120
- Item Weight : 15.2 ounces
- Dimensions : 6.2 x 1 x 9 inches
- Best Sellers Rank: #99,758 in Books (See Top 100 in Books)
- #47 in Nonprofit Organizations & Charities (Books)
- #97 in Computers & Technology Industry
- #2,118 in Unknown
- Customer Reviews:
About the author
Beth Kanter is the author of Beth’s Blog: How Nonprofits Can Use Social Media, one of the longest running and most popular blogs for nonprofits. Beth has over 30 years working in the nonprofit sector in technology, training, capacity building, evaluation, fundraising, and marketing. Beth is an internationally recognized trainer who has developed and implemented effective sector capacity building programs that help organizations integrate social media, network building, and relationship marketing best practices. Beth is an expert in facilitating online and offline peer learning, curriculum development based on traditional adult learning theory, and other instructional approaches. She has trained thousands of nonprofits around the world.
She co-authored the book titled “The Networked Nonprofit” with Allison Fine published by J Wiley in 2010 that introduced the nonprofit field to a new way of working in an age of connected networks. Her second book, Measuring the Networked Nonprofit, with Co-Author KD Paine, was published in October, 2012 and awarded the Terry McAdam Nonprofit Book Award for 2013. Both books have reached #1 on the list of nonprofit books on Amazon and used in college courses around the world.
She was named by Fast Company Magazine as one of the most influential women in technology and one of Business Week’s “Voices of Innovation for Social Media.” She is Visiting Scholar for Social Media and Nonprofits for the David and Lucile Packard Foundation in 2009-2013. She was a Society of New Communications Research Fellow for 2010.
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Beth and Allison are fantastic researchers and incredible writers. This book is a journey through the benefits and the pitfalls of new technology and its application in an industry dedicated to helping others.
For those nonprofit staff who are constantly bombarded with messages about how AI can help them get more done, quicker, and more efficiently: this book is your roadmap - helping you stay on the right path, true to your mission, and not getting lost in the tech.
And when the AI you do use pays you that “dividend of time,” Beth and Allison’s book shows you how to use that time to put the focus back on your people and those you serve.
This book, like their others, is a must-have resource for every nonprofit and all those who are trying to do more good!