Two days after being inactive in V0, I got an email from a sales rep named Kailey:
“Hey Desiree – noticed you just spun up a Vercel account. Mind sharing what you're working on?”
I explained what I was trying to build and asked if it was even possible, fully expecting an answer like:
“Lady, what you’re asking for is so sophisticated, no machine could ever produce it. You’re asking for THE MOON. Lower your expectations or DELETE YOUR ACCOUNT.”
But that’s not what Kailey said.
She followed up saying she took a “two-minute stab” at building what I was describing using v0. There was a link. I clicked it.
Reader, my jaw hit the damn floor.
This SDR had built a perfect working model of my idea as a quick prototype. She even shared the code so I could build on top of it.
That’s all it took. I had a roadblock and she drop-kicked that roadblock right out of my path.
Suddenly, I had the confidence to jump back into the product and keep building. In one follow-up, she turned me from a skeptic into a raving fan.
I also became a product champion here at Close: I joined a call with the Vercel team and our Sr. Director of Product to discuss an enterprise plan… for the whole company.
A hell of an upsell!
Sales isn’t about convincing people. It’s about making their problem go away, faster and better than they expected.
I want to add a quick disclaimer here: This is not a sponsored article. But when I sent this draft to my CEO, he asked if this article was an ad for Vercel because I speak so passionately about it. FOLKS, THIS IS NOT AN AD. I honestly became a raving fan after the interaction.
How Vercel wins at sales follow-up:
🏆 They don’t waste time with bullshit, fluff, and pitches. They just ship a solution.
🏆 Specifically, they ship your solution. They do the buyer’s homework for them.
🏆 They’re proactive, not reactive. They don’t wait around to schedule a call; they jump in and remove friction.
🏆 They build instant trust by being genuinely helpful. Not in a “check out our help docs” way, but in a “here’s what you didn’t even ask for” way.
Start this week like Kailey at Vercel: Always think two steps ahead and be ready to remove whatever is standing between your buyer and a closed deal.
⚡️Get Dialed-In
1️⃣ Go into your CRM.
2️⃣ Find five hand-raisers who haven’t converted yet.
3️⃣ Send this message today:
“Hey [Name] – noticed you were checking us out recently. Mind sharing what you were trying to get done? I’d love to help.”
Then stop pitching and solve their problem. Let’s go. 💥
