Close

After testing hundreds of CRMs, we're naming Close the best startup CRM for Email & Phone Outreach. Close is purpose-built for sales teams, and particularly excels when it comes to cold calling - with some of the strongest native phone features on the market. 📞 Power dialer 📈 Call coaching 💬 SMS and email sequences in one workflow More on why Close came out on top 👉 https://lnkd.in/eSMgxJbA p.s. The 𝗦𝘁𝗮𝗰𝗸𝗳𝗶𝘅 𝗔𝘄𝗮𝗿𝗱𝘀 highlight the very best tools in each category. And they're 100% independent - no pay-to-play, no influence from vendors. Just the tools we genuinely recommend.

⚠️ Your pipeline is busted and money’s pouring out. 💦 The culprit? Slow, manual follow-up. If you’ve got six minutes, Desiree Echevarria will show you how to tighten up your pipeline using automated Workflows in Close. In this video, Desiree demos how to set up a Workflow so you can: - Set trigger events - Assign lead owners to new leads - Send automated SMS texts - Assign phone calls to sales reps - Send automated emails - Analyze Workflow performance with reporting If you set up Workflows well, you really have to TRY to let a lead slip through the cracks. Got any hot tips for newbies using Workflows? Drop in the comments below!

Your buyers don't want to talk to a robot. They want a human who gets it. Use tech to make their life (and yours) better. In a recent Sendspark webinar, Liz Stephany and Bethany Stachenfeld talked about what most reps still get wrong: AI won't close your deals. YOU will. The right tools (used the right way) help you show up smarter, sharper, and more present. Here are two tactical ways our teams use AI to build better sales relationships: 📞 Call summaries that don't kill the vibe AI notetaking in Close means you can fully focus during the call and mine for insights afterward. Call summaries and transcriptions are already live. Meeting notes are coming soon ... (oops...the secret is out 😇 ). 📹 Video + email personalization that actually hits Use AI to personalize the first sentence or first few seconds. That's where attention is won—or lost. We love Sendspark for this (duh). 🚨 Pro tip: You've heard it before, but we'll say it again—AI helps the best reps be more human, not less. Sales is about trust. Real convos. Real connection. Use AI to create space for that, not to replace it.

Ever worry about your phone number getting marked as spam? It can happen to the best of us. Here are a few tactical ways to keep your caller rep clean and connect rates high: ✅ Register & authenticate your number - Use STIR/SHAKEN and CNAM to become a verified business. No shady number swapping. ✅ Call the right people, the right way - Only call during local business hours - Don’t call the same number more than twice a day - Respect “Do Not Call” lists - Drop ghost numbers from your list regularly ✅ Make every call legit - Use branded calls to display your company name/logo - Leave clear voicemails (speak within 2 seconds) - Let people know how you got their info (“You signed up for…”) ✅ Leverage your CRM - Tools like Close's Smart Views help filter leads, organize outreach, and keep call activity human—not robotic. Build trust, not volume. Your team will thank you.

sick of hearing about Ghibli gobbledygook and AI image generators? cool, cool. us too. instead, join us for a riveting, sneak peek at our product roadmap. 😌 we're only 150 people away from 800 registrants... if we hit 800, we'll send you a special, little treat for attending live! what say you?

AI can write your emails. But it can’t build your relationships. So we’re going back to the original sales enablement tool: the fax machine. Introducing our most innovative advancement yet: ✨ FastFax™ ✨ A new Close feature bringing you the tactile, toner-scented joy of real human-to-human communication. Because in a world of bots and automated cadences, what if trust is built one crinkled piece of paper at a time?

Ever been ghosted by a prospect? Join the club. 👻 It sucks. You feel like the deal was moving and then ... silence. The truth is, it's rarely about you. Most of the time, ghosting happens because you didn't: → Set clear next steps → Match the way they prefer to communicate → Pre-qualify before hopping on a call Here are three steps to ghost-proof your sales process: 1️⃣ Ask their preferred communication channel early. Don't guess, just ask. Log this into your CRM. 2️⃣ Use a simple pre-call assessment. This filters out tire-kickers and gets everyone aligned from the jump. 3️⃣ Always end with a next step. A date, time, and commitment. No "we'll be in touch" BS. Remember, it's not personal. It's just sales. If you want fewer ghosts and more closes, make your process tighter. PS. If they still ghost, send a light follow-up, try a low-pressure check-in, and be curious (not needy).

If you're using AI in sales or curious about how, today's webinar is made for you. Join Liz Stephany and Bethany Stachenfeld at 1 p.m. EST. You'll learn: - how to not write cringeworthy sales emails with AI - how to use AI to deepen relationships, not endanger them - how to harness video and automation to be more human See ya in a few!

nbd just casually watching history unfold

Your biggest competitor isn’t another company—it’s 𝘺𝘰𝘶. The thing holding you back is not the market or competitors. It’s your old beliefs and habits. The way you’ve always done things. For years, we refused to share our product roadmap. Protected it like a state secret. Not because we didn’t have one. Not because we didn’t care what our customers wanted. But because we told ourselves we’d be different. We never wanted to overpromise and underdeliver. It never feels good to ship half-baked features. We wouldn’t share anything in the product until it was 1000% ready. That mindset started holding us back more than it helped us. So we’re done with that. It started with sharing our revenue (we’re over $40M now). To be honest, it still feels a little weird to share this publicly.  Now, for the first time ever, we’re sharing our product roadmap. Not because everything is perfect, but because we’re at a growth stage to take this next, courageous step. So yeah, this is an invite to join our product webinar. But it’s also a message and challenge to anyone else building something. Growth isn’t about features or chasing competitors. It’s about having the courage to look at things differently, be brave, and serve your customers. Even if it’s a little uncomfortable. “It may seem difficult at first, but all things are difficult at first.” – Miyamoto Musashi PS. Join Brendan Quinn and Sam Brenner on April 9 for our first (and probably not last) product roadmap webinar. Link below 👇