Case study
Partner:
The Council of State Governments
Building Compact Connect: Revolutionizing interstate professional licensing
A partnership to streamline interstate licensing infrastructure cuts costs and complexity.
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Supporting the Critical Needs of the Public
U.S. Digital Response (USDR) helps governments, nonprofits, and public entities respond quickly to critical public needs.
We’re fast, free, and nonpartisan.
How U.S. Digital Response can help
U.S. Digital Response (USDR) serves the immediate needs of the public by activating highly-skilled talent, leveraging new technology, and partnering directly with governments and nonprofits.
Tap into tech talent
We identify experts who match the skills you need, as quickly as the same day we receive your request.
Access modern tech
We help you implement lean and effective solutions that work with the systems you already have.
Learn from what's working
We share best practices and success stories from our state and local partners around the country.
Solutions in days and weeks, not years
We move at the speed of need to get you the tools you need to serve the public.
Support for state and local governments
We provide support to governments of all sizes, from small towns to large states.
Your nonpartisan, unbiased tech strategists
USDR can help you understand and vet your options before you commit to a solution.
“USDR set us on the right course during the early development phases of our transformative project for the State of Maryland. Doing something new is always hard, but the USDR team gave us the confidence that our approach was the right one and supported us in so many important ways when that support mattered most.”
Elliot Schreur
Maryland Assistant Secretary of Labor
Family and Medical Leave Insurance
Family and Medical Leave Insurance
Featured case studies
Case study
Partner:
The Department of Digital Experience of Hennepin County, Minnesota
Coaching for digital excellence: USDR partners with Hennepin County
USDR supported Hennepin County through coaching and internal change management during their complex website transition and rebranding, showcasing how USDR's work extends beyond their typical no-code/low-code automation and user research projects.
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Case study
Partner:
The New Jersey Department of Labor and Workforce Development
How New Jersey is using generative AI to scale their human-centered approach to language access
The New Jersey Department of Labor and Workforce Development collaborated with U.S. Digital Response to break down language barriers in unemployment insurance.
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50%
of Americans have received government services supported by USDR (estimated)
50+
States and Territories (and DC)
We've worked in
We've worked in
10,000+
Volunteers who have raised their hands to help
600+
Projects in Progress Or Completed
550+
Government and nonprofit partners
50,000
Estimated hours volunteered in 2024
What's new at USDR
Blog
Building stronger government tech careers: Insights from our resume workshop
State and local government agencies urgently need tech talent—but breaking into public interest technology isn’t always straightforward, especially for those used to corporate or startup hiring processes. By: Jai Rodgers
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Blog
Supporting government partners through change: What we're hearing and how we can help
Through conversations with dozens of government partners nationwide, we explore common challenges and collaborative solutions for continuing to serve communities effectively in 2025
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Blog
Looking forward: USDR's next chapter of impact
Raylene Yung, U.S. Digital Response’s founding CEO, shares why she’s excited for USDR’s future, and why the timing is right for USDR’s next leader
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Blog
Listening to residents: how user research transforms city services
Is there a gap in your city's service design, and the lived experiences of how people interact with those services? User research can help close this gap, and deliver for your communities.
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Blog
Letter to the community
A letter to our community from Hillary Hartley, CEO of USDR
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Blog
2024 in review: a year of building government capacity
Reflecting on the last year of meeting the speed of need.
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Get the help you need, now.
USDR is fast, free, and nonpartisan.
We’ll get back to you within 48 hours.
Contact usWe’ll get back to you within 48 hours.